Monday, November 4, 2013

Our experience, our life as a Banker



The noise of tellers calling the token, murmurs of people eagerly waiting for their turns and hundreds of people coming in and going out now and then best describes the bank and her environment in which the bankers have to patiently carry out their every day duties that is tiring, demanding and risky.

Any offices is supposedly to be quite and calm but then to be working in a bank, the work environment is not very conducive coupled with exhausting work every day. As we grapple with providing customer service at the best of our ability, quite often we land up scuffling with few undisciplined people who visit us and we are faced with mounting challenges so much so that sometimes in addressing the issues, complaint is the only reward at the end of taxing work all the day long. Nonetheless, we give our best to ensure that the services that are being delivered do not get compromised as it will be the survival of the fittest in this ever competitively growing financial market.  

There are lots of sacrifices to be made, health and safety concerns to be adjusted especially to work in an environment that is noise polluting,  fallacious complaints against us to be endured and misunderstanding to be resolved as a banker. We are always busy and the worst part of it is even difficult to find time to read newspapers so as to keep ourselves abreast of the latest happenings, attend to the immediate needs of our family, go for check up to hospital and many other unending lists of inconveniences and discomforts. 

However, the only reward for year-long hardships borne passionately by the bankers is at the end of the year with bonus and that too subject to the board decision. On the day the amount of minimal and hard-earned bonus is declared for the bankers, it is truly a matter of great relief but it only reminds that we have to struggle again for the year. At the end of the day, we are drowned in exhaustion only to continue the next day the same monotonous and tiring work. And this cycle never ends unless we choose not to be the banker. To be a banker, is burdensome and chancy but then the statement that ‘the grass on the other side is always greener’ would perhaps stand true. We are never truly satisfied rather we look for more though we have enough.

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